If you're having trouble viewing surf reports and/or surf forecasts, please follow the steps below to clear your browser's cache:
Desktop Chrome
Android Chrome
iPhone / iPad Chrome
1. On your iPhone or iPad, open Chrome.
2. Tap More and then Clear Browsing Data.
3. Select Cached images and files.
4. Tap Clear Browsing Data.
5. At the top right, tap Done.
Mac Safari
1. Click the Safari menu > Click on Advanced > Check the Show Develop menu in menu bar box at the bottom of the menu. If you already see a Develop menu in the menu bar, skip this step.
2. Once you enable the Develop menu, tap on it and choose the Empty Caches option.
iPhone / iPad Safari
1. Go to Settings > Scroll down and choose Safari > Tap Advanced at the bottom of the page > Tap on Website data.
2. Remove the cache data of a specific website you prefer. You can also choose to Remove all website data and tap on Remove now to confirm.
Still having trouble? If so, please fill out a support ticket, including your device type and version, browser and version, and detailed information about the issue you're experiencing. We will get back to you ASAP to help you resolve the issue.
Swelleye account login issue?
If you have multiple Swelleye accounts, you may be unable to log in to your preferred account. Follow the instructions below to log out of your current account, so that you can log in to your preferred account:
1. Follow the steps below to clear your browser's cache:
Desktop Chrome
Android Chrome
iPhone / iPad Chrome
1. On your iPhone or iPad, open Chrome.
2. Tap More and then Clear Browsing Data.
3. Select Cached images and files.
4. Tap Clear Browsing Data.
5. At the top right, tap Done.
Mac Safari
1. Click the Safari menu > Click on Advanced > Check the Show Develop menu in menu bar box at the bottom of the menu. If you already see a Develop menu in the menu bar, skip this step.
2. Once you enable the Develop menu, tap on it and choose the Empty Caches option.
iPhone / iPad Safari
1. Go to Settings > Scroll down and choose Safari > Tap Advanced at the bottom of the page > Tap on Website data.
2. Remove the cache data of a specific website you prefer. You can also choose to Remove all website data and tap on Remove now to confirm.
2. After clearing your browser cache, go to your "My PRO Account" page and log out of your current account:
Still having trouble? If so, please fill out a support ticket, including your device type and version, browser and version, and detailed information about the issue you're experiencing (which stream or streams, etc.). We will get back to you ASAP to help you resolve the issue.
Swelleye account logout issue?
If you have multiple Swelleye accounts, you may be unable to log out of your current account. Follow the instructions below to log out of your current account, so that you can log in to your preferred account:
1. Follow the steps below to clear your browser's cache:
Desktop Chrome
Android Chrome
iPhone / iPad Chrome
1. On your iPhone or iPad, open Chrome.
2. Tap More and then Clear Browsing Data.
3. Select Cached images and files.
4. Tap Clear Browsing Data.
5. At the top right, tap Done.
Mac Safari
1. Click the Safari menu > Click on Advanced > Check the Show Develop menu in menu bar box at the bottom of the menu. If you already see a Develop menu in the menu bar, skip this step.
2. Once you enable the Develop menu, tap on it and choose the Empty Caches option.
iPhone / iPad Safari
1. Go to Settings > Scroll down and choose Safari > Tap Advanced at the bottom of the page > Tap on Website data.
2. Remove the cache data of a specific website you prefer. You can also choose to Remove all website data and tap on Remove now to confirm.
2. After clearing your browser cache, go to your "My PRO Account" page and log out of your current account:
Still having trouble? If so, please fill out a support ticket, including your device type and version, browser and version, and detailed information about the issue you're experiencing (which stream or streams, etc.). We will get back to you ASAP to help you resolve the issue.
My Account and Subscriptions
How to purchase a Swelleye PRO subscription
To purchase a Swelleye PRO Monthly or Yearly subscription, please do the following:
2. Click on the "Cancel Subscription" button, fill out the form, then click the "Cancel PRO" button.
If you need additional assistance with cancelling your subscription, please contact us and we'll be happy to help.
How to request the "30-Day Money-Back" refund
We believe that Swelleye PRO is a great service, and we want you to receive more value than what you paid for it. If you are not satisfied for any reason, we offer you a 30-day money-back guarantee on all Swelleye PRO subscriptions. To cancel your subscription and receive a refund within 30 days of initial purchase, please take the following steps:
1. Submit an e-mail request to support (at) swelleye (dot) com, with the subject: "30-day Money-Back Guarantee"
2. Please provide the following information so that we can expedite your refund:
• Name on Swelleye PRO Account
• E-Mail Address on Swelleye PRO Account
• Form of payment billed (Visa, MasterCard, etc.)
• Last 4 digits on Credit Card billed
• Date of subscription purchase
• What we can do to improve Swelleye PRO.
Once we've processed your cancellation and refund, we will contact you with an estimate for when your refund will be credited to your bank account.
* Note that if you have previously had a Swelleye PRO subscription, you will not be eligible for the 30-day money-back guarantee on your current subscription.
Billing
Have a billing issue?
For general billing enquiries, please fill out the "Contact Us" form on your "My Account" page.
Replace or Update Your Swelleye PRO Payment Method
If you would like to replace your existing credit card with a new one, or would like to update your existing credit card, please fill out the "Payment Method" form on your "My Account" page.
FAQ
How do I purchase a Swelleye PRO subscription?
To purchase a Swelleye PRO Monthly or Yearly subscription, please do the following:
Which Swelleye PRO subscription plan is right for me?
Choosing the right Swelleye PRO subscription plan depends on your surfing habits and preferences:
• Monthly Plan: Ideal for those who surf occasionally or seasonally, such as during the summer months when the weather is best. This plan offers flexibility, allowing you to enjoy all of our features without a long-term commitment.
• Yearly Plan: Perfect for avid surfers who hit the waves year-round. With the Yearly Plan, you not only get continuous access to our premium services but also enjoy 2 months free, saving you NT$350 compared to the Monthly Plan!
Pricing Overview
• Monthly Plan: NT$175 per month • Yearly Plan: NT$1,750 (equivalent to NT$145 per month when paid annually)
Additionally, you can cancel your subscription at any time, giving you peace of mind as you explore the best surfing experiences with Swelleye PRO.
Using Swelleye PRO, how much money can I save on travel costs?
When surf conditions are really poor, viewing the Swelleye PRO surf cams can help you decide not to travel to the beach, saving you time and money.
As a conservative example, let's say this happens only once per month. Below is what you could save in one month if you purchase a Swelleye PRO Yearly subscription (NT$145 / month) and it saves you one trip to the beach.
NOTES: 1. The below calculations were updated 11/11/2024. Travel expenses subject to change. 2. Calculations are based on round-trip travel to the surf spot and back. 3. Fuel expense is calculated using a mid-sized car with a fuel efficiency of 10 liters per 100 km and the current Taiwan fuel price of NT$31 per liter. 4. Driving expense does not include vehicle wear and tear.
TAIPEI CITY Taipei City to Wushi Harbor: • NT$194 Bus #1877 Nangang (West) --> Wushi Harbor and back. SAVE NT$49 • NT$210 Train from Nangang (West) --> Toucheng and back. SAVE NT$65 • NT$298 Fuel expense to drive from Songshan District --> Wushi Harbor and back (total 96 km). SAVE NT$153
Taipei City to Jinshan:
• NT$246 Bus #1815 NTU --> Jinshan and back. SAVE NT$101 • NT$223 Fuel expense to drive from Songshan District --> Jinshan and back (total 72 km). SAVE NT$78
TAOYUAN CITY
Taoyuan City to Wushi Harbor:
• NT$442 Bus #139 / 9023 / 1877 Taoyuan City --> Wushi Harbor and back. SAVE NT$297 • NT$558 Fuel expense to drive from Taoyuan City --> Wushi Harbor and back (total 180 km). SAVE NT$413
Taoyuan City to Jinshan:
• NT$434 Bus #9005 / 1815 Taoyuan City --> Jinshan and back. SAVE NT$289 • NT$446 Fuel expense to drive from Taoyuan City --> Jinshan and back (total 144 km). SAVE NT$301
YILAN CITY
Yilan City to Daxi Honeymoon Bay:
• NT$78 Train from Yilan City --> Daxi Honeymoon Bay and back. No savings. • NT$180 Fuel expense to drive from Yilan City --> Daxi Honeymoon Bay and back (total 58 km). SAVE NT$35
TAITUNG CITY
Taitung City to Jinzun:
• NT$210 Bus #8120 Taitung City --> Jinzun and back. SAVE NT$65 • NT$217 Fuel expense to drive from Taitung City --> Jinzun and back (total 70 km). SAVE NT$72
KENTING
Kenting to Jialeshui:
• NT$162 Bus #9117B / 103 Kenting --> Jialeshui and back. SAVE NT$17 • NT$136 Fuel expense to drive from Kenting --> Jialeshui and back (total 44 km). No savings.
KAOHSIUNG CITY
Kaohsiung to Qijin:
• NT$48 Bus #R35 / 219A Kaohsiung HSR Zuoying Station --> Qijin and back. No savings. • NT$70 Metro from Kaohsiung HSR Zuoying Station --> Qijin and back. No savings. • NT$161 Fuel expense to drive from Kaohsiung HSR Zuoying Station --> Qijin and back (total 52 km). SAVE NT$16
TAICHUNG CITY
Taichung City to Songbai Harbor:
• NT$252 Bus #154 / 662 Taichung City --> Songbai Harbor and back. SAVE NT$107 • NT$322 Fuel expense to drive from Taichung City --> Songbai Harbor and back (total 104 km). SAVE NT$177
What happens after I purchase a Swelleye PRO subscription?
Once you purchase your Swelleye PRO subscription, you can dive right in! Here’s what to expect:
• Instant Access: Start using Swelleye PRO immediately! Enjoy live streams and explore all of our premium services designed to enhance your surfing experience.
• Helpful Resources: Visit the rest of our Help Center for tutorials, tips, and other valuable information to help you make the most of your subscription.
• Stay Informed: We’ll send you periodic emails packed with insights, updates, and tips to maximize your Swelleye PRO experience.
Get ready to elevate your surfing experience with Swelleye PRO!
Is Swelleye easy to use?
Absolutely! Swelleye is designed with simplicity in mind. Here’s why you’ll find it easy to navigate:
• User-Friendly Interface: Our intuitive design ensures that you can access all features quickly and effortlessly, allowing you to focus on what matters most - your surfing experience.
• Continuous Improvements: We’re committed to enhancing your experience. We are constantly updating and refining our services and website based on user feedback.
Dive in with confidence. We are here to help you get the most out of your surfing!
Why should I choose Swelleye PRO?
Swelleye PRO offers unparalleled value for surfers who want to make the most of their time in the water. Our subscription provides access to one of the most reliable live-streaming platforms in the world, boasting a 99.3% uptime. With servers located right here in Taiwan, you can enjoy a seamless streaming experience with minimal latency - just 2 to 3 seconds from clicking play to seeing the surf live.
As our community has grown, so have our offerings. Since launching paid subscriptions in March 2019, we’ve expanded from 3 surf cams to 11, with even more on the way. Our commitment to enhancing your surfing experience means you’re always getting the latest and greatest tools to help you find the best waves.
Many of our subscribers have shared that the savings on travel costs alone more than justify the monthly fee. For just NT$175 per month (or NT$145 per month with the Yearly Subscription), you gain access to a wealth of resources that empower you to surf smarter and more efficiently. That’s about the same price as a cup of coffee, but the benefits last far longer!
At Swelleye, we’re dedicated to continuously improving our platform based on your feedback. If you have suggestions on how we can enhance your experience further, we’d love to hear from you!
How can I contact Swelleye for more information?
We are just an email or phone call away, and always happy to assist you. We provide the following ways to contact us, and typically reply same day:
1. Via your "My PRO Account" page.
2. Via email at support (at) swelleye (dot) com
3. Via phone at 0981-148-894.
For Surf Businesses
Advertise on Swelleye.com
Swelleye is pleased to offer your company the opportunity to advertise on swelleye.com.
We offer customized advertising packages scaled to meet your business needs. We can target your advertising locally or Taiwan-wide. We offer a range of advertising solutions which include high-impact banner ads, box ads, sponsor ads, as well as surf cam live-stream sponsorship.
We measure and analyze the results of your advertising and provide you with monthly analytics, allowing you to easily assess whether you are achieving your advertising goals and receiving a return on your investment.
If you would like to list your surf-related business, update your current business listing, or remove your current business listing, please fill out the form below.
All listings on swelleye.com are free, and include your own business page with your business information, services, website links, photos, videos, and map location. You can review a sample business listing here.
Help Taiwan's surfers "See the surf first!" Join Swelleye's growing surf cam network and receive special benefits as a Swelleye Surf Cam Host.
Why host a Swelleye surf cam? Swelleye is Taiwan's original and largest network of live-streaming surf cams. We help surfers find more waves, save more gas, and help improve Taiwan's environment! We donate at least 3% of our net profits, as well as our time, towards the education and improvement of Taiwan’s environment. When you host a Swelleye surf cam, you also support a beautiful, healthy, and sustainable Taiwan.
Benefits to you and/or your business:
• Free Advertising for your website, business, or vacation rental. We place a 125 x 125 pixel ad on all pages of the website, free of charge.
• Free Internet Cable. We pay for your high-speed internet cable.
• Free “Swelleye PRO Yearly Subscription” (value of NT$1,750 per year) so that you can watch all the live streams of Taiwan's surf spots anytime.
• Our skilled camera team will ensure a quick and painless installation of one of our cameras. All maintenance and associated costs will be covered by Swelleye, and you can relax knowing that your property is more secure with one of our cameras onsite.
With Swelleye's "3% for Taiwan" initiative, we donate at least 3% of our net profits, as well as our time, towards the education and improvement of Taiwan’s oceans and environment. In 2024, Swelleye went above and beyond our 3% commitment and donated 5% of our net profits!
We strive to promote and educate environmentalism in Taiwan, sponsor environmental events (beach cleanups, free educational seminars, school educational events, etc.), and donate employee hours to the cause. We also do our part in creating an environmentally-friendly working environment; reduce, reuse, and recycle. When you support Swelleye, you support a beautiful, healthy, and sustainable Taiwan.
Join a future Swelleye beach cleanup event
In 2023 Swelleye held four beach cleanups around Taiwan! If you would like to join a future beach cleanup event, please check out our future events here. Together, we can improve Taiwan's coastlines and keep Taiwan beautiful.
Want to host a beach cleanup event with Swelleye?
Swelleye strives to partner with groups and companies that share our core values, working to create a better Taiwan and environment. If you would like to host a beach cleanup or other event with us, please contact us:
Many environmental protection organizations in Taiwan are not-for-profit, with very limited financial resources. Our individual donations to these groups greatly help them promote environmental development in Taiwan. If you would like to help Taiwan's marine environment, giving a little to these groups will help a lot!
Following are some excellent organizations in Taiwan that you can donate to:
We are a team dedicated to improving surfing in Taiwan, with a mission to be the authoritative source of surf cams, surf forecasting, and surf information in Taiwan; inspire a better surf culture and lifestyle in Taiwan; invest in projects that educate and implement solutions to Taiwan's environmental issues.
Vision
Our vision is to create a better surfing experience for Taiwan’s surfers. We also envision a Taiwan with clean beaches, clean oceans full of healthy marine life, beautiful lush mountains, healthy agriculture, and an environment that is clean and sustainable. We believe in educating surfers (especially Taiwan’s youth) on the practices to achieve this. To do our part in fulfilling these goals, we donate at least 3% of our net profits, as well as our time, towards the education and improvement of Taiwan’s environment.
When you support Swelleye, you support a beautiful, healthy, and sustainable Taiwan.
Purpose
Our main purpose at Swelleye is to create value for Taiwan’s surfers, to provide tools and knowledge so that every surfer can improve. We also strive to support all of Taiwan’s surf businesses, so that the entire surf industry and surf community in Taiwan can thrive. Lastly, we aim to build a profitable and sustainable business, so that we can also do our part in helping build a sustainable Taiwan.
Our Services
• Surf Cams: Taiwan's original network of live-streaming surf cams. Find more waves, save gas, help improve Taiwan's environment!
• Surf Forecasting: Accurate, detailed surf reports and surf forecasts for more than 40 Taiwan surf spots. Current weather and surf conditions updated hourly.
• Surf Spots Guide: Full access to detailed information, photos, videos, and infographics for more than 40 surf spots in Taiwan.
• "Multi-Spot" Page: Save up to 4 of your favorite surf spots, all on one page including each spot's Surf Forecast side-by-side, each spot's Live Stream side-by-side, and each spot's Surf Report side-by-side. "My Multi-Spot" page will allow you to easily compare up to 4 surf spots at one glance!
• Surf Business Directory: Comprehensive listing of Taiwan's surf businesses, with detailed information, photos, videos, and more on more than 200 surf businesses - surf shops, hostels, retail stores, shapers, and even surf-themed restaurants, cafes, and bars.
• Taiwan Surf Video Library: Access to our Taiwan Surf Video Library, featuring more than 100 surf videos from around Taiwan, with more added regularly.
• Surf Blog: Improve your knowledge of surfing, ocean awareness, the environment, and everything in between. It's what we're passionate about!
• Taiwan Surf Map: Map of Taiwan, including more than 40 surf spots, surf cams, and surf businesses.
Interested in trying Swelleye PRO? Try PRO risk free with our 30-day Money-Back Guarantee! Get a full refund within 30 days. Enjoy peace of mind and try Swelleye PRO risk free. 🤙
See the surf first!
See the surf first!
©2025 Swelleye, Ltd. All rights reserved.
See the surf first!
See the surf first!
All rights reserved.