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About Swelleye

About Swelleye, Ltd.

About Us
We are a team dedicated to improving surfing in Taiwan.

Mission
Be the authoritative source of surf cams, surf forecasting, and surf information in Taiwan; inspire a better surf culture and lifestyle in Taiwan; invest in projects that educate and implement solutions to Taiwan's environmental issues.

Vision
Our vision is to create a better surfing experience for Taiwan’s surfers. We also envision a Taiwan with clean beaches, clean oceans full of healthy marine life, beautiful lush mountains, healthy agriculture, and an environment that is clean and sustainable. We believe in educating surfers (especially Taiwan’s youth) on the practices to achieve this. To do our part in fulfilling these goals, we donate at least 3% of our net profits, as well as our time, towards the education and improvement of Taiwan’s environment.

When you support Swelleye, you support a beautiful, healthy, and sustainable Taiwan.

Purpose
Our main purpose at Swelleye is to create value for Taiwan’s surfers, to provide tools and knowledge so that every surfer can improve. We also strive to support all of Taiwan’s surf businesses, so that the entire surf industry and surf community in Taiwan can thrive. Lastly, we aim to build a profitable and sustainable business, so that we can also do our part in helping build a sustainable Taiwan.

3% for Taiwan

Swelleye donates at least 3% of our net profits, as well as our time, towards the education and improvement of Taiwan’s environment. Our vision is to create a better surfing experience for Taiwan’s surfers. We also envision a Taiwan with clean beaches, clean oceans full of healthy marine life, beautiful lush mountains, healthy agriculture, and an environment that is clean and sustainable. We believe in educating surfers (especially Taiwan’s youth) on the practices to achieve this. When you support Swelleye, you support a beautiful, healthy, and sustainable Taiwan.

We strive to promote and educate environmentalism in Taiwan, sponsor environmental events (beach cleanups, free educational seminars, school educational events, etc.), and donate employee hours to the cause.

Swelleye aims to educate surfers about ocean safety, surf etiquette, wave sharing, and how to have more stoke in and out of the water!

We also do our part in creating an environmentally-friendly working environment; reduce, reuse, and recycle.

Swelleye strives to partner with companies that support our core values. We aim to work with companies that not only work to make a profit, but also work to create a better Taiwan and environment.

Learn more about "3% for Taiwan," view previous and future events, and learn how you can help!

Swelleye.com Privacy Policy

Created : April 21, 2017
Updated : October 16, 2017

Welcome to swelleye.com, brought to you by Swelleye, Ltd. (台灣哪衝浪有限公司), a registered limited liability company located in Taipei, Taiwan. Please take time to read our Privacy Policy below.

Privacy Policy
Our Privacy Policy governs the privacy terms of our Website, located at www.swelleye.com. Any capitalized terms not defined in our Privacy Policy, have the meaning as specified in our " Terms & Conditions ."

Your Privacy
Swelleye.com follows all legal requirements to protect your privacy. Our Privacy Policy is a legal statement that explains how we may collect information from you, how we may share your information, and how you can limit our sharing of your information. You will see terms in our Privacy Policy that are capitalized. These terms have meanings as described in the "Definitions" section below.

Definitions
"Non Personal Information" is information that is not personally identifiable to you and that we automatically collect when you access our Website with a web browser. It may also include publicly available information that is shared between you and others.

"Personally Identifiable Information" is non-public information that is personally identifiable to you and obtained in order for us to provide you within our Website. Personally Identifiable Information may include information such as your name, email address, and other related information that you provide to us or that we obtain about you.

Information We Collect
Generally, you control the amount and type of information you provide to us when using our Website.

As a Visitor, you can browse our website to find out more about our Website. You are not required to provide us with any Personally Identifiable Information as a Visitor.

Computer Information Collected
When you use our Website, we automatically collect certain computer information by the interaction of your mobile device or web browser with our Website. Such information is typically considered Non Personal Information. We also collect the following:

• Cookies

Our Website uses "Cookies" to identify the areas of our Website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalize the Content that you see on our Website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our Website correctly or at all. We never place Personally Identifiable Information in Cookies.

Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website or other websites.

Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our site and/or other sites on the Internet.

You may opt out of personalized advertising by visiting Google Ad Settings . (Alternatively, you can opt out of a third-party vendor's use of cookies for personalized advertising by visiting www.aboutads.info .)

• Third Party Tracking Tools

We also use third party tracking tools to improve the performance and features of our Website. These third party tracking tools are designed to collect only Non-Personal Information about your use of our Website. However, you understand that such tools are created and managed by parties outside our control. As such, we are not responsible for what information is actually captured by such third parties or how such third parties use and protect that information.

• Google Analytics

We use Remarketing with Google Analytics to advertise on third party sites to you after you visited our Site. We and our third party vendors, like Google, use first party cookies (such as the Google Analytics cookie) and third party cookies (such as the DoubleClick cookie) to inform, optimize and serve ads based on your past visits to our Site.

You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page. Google also recommends installing the Google Analytics Opt-out Browser Add-on . Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

• Automatic Information

We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our Website, if any, as well as the name of the website to which you're headed when you leave our website. This information also includes the IP address of your computer/proxy server that you use to access the Internet, your Internet Website provider name, web browser type, type of mobile device, and computer operating system. We use all of this information to analyze trends among our Users to help improve our Website.

How We Use Your Information
We use the information we receive from you as follows:

• Customizing Our Website

We may use the Personally Identifiable information you provide to us along with any computer information we receive to customize our Website.

• Sharing Information with Affiliates and Other Third Parties

We do not sell, rent, or otherwise provide your Personally Identifiable Information to third parties for marketing purposes. We may provide your Personally Identifiable Information to affiliates that provide services to us with regards to our Website (i.e. payment processors, Website hosting companies, etc.); such affiliates will only receive information necessary to provide the respective services and will be bound by confidentiality agreements limiting the use of such information.

• Data Aggregation

We retain the right to collect and use any Non Personal Information collected from your use of our Website and aggregate such data for internal analytics that improve our Website and Service as well as for use or resale to others. At no time is your Personally Identifiable Information included in such data aggregations.

• Legally Required Releases of Information

We may be legally required to disclose your Personally Identifiable Information, if such disclosure is (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from legal action or claims from third parties including you and/or other Members; and/or (e) necessary to protect the legal rights, personal/real property, or personal safety of TermsFeed, our Users, employees, and affiliates.

Protecting Your Child's Privacy
Our Website is not designed for use by anyone under the age of 13 ("Child"), though we realize we may have a Child attempt to make purchases through our Website. We do not verify the age of our Users nor do we have any liability for verifying a User's age. If you are a Child, please seek the permission of a parent or guardian before using our Website. If you are a parent or guardian and believe your Child is using our Website, please contact us to remove your Child's account; we reserve the right to ask you for verification of your relationship to the Child before we honor such a request. If we discover that a Child has created an account on our Website, we will immediately delete the account as soon as we discover it, we will not use the information for any purpose, and we will not disclose the information to third parties. However, as parent of such a Child, you understand that you are legally liable for any transactions created by the Child.

Links to Other Websites
Our Website may contain links to other websites that are not under our direct control. These websites may have their own policies regarding privacy. We have no control of or responsibility for linked websites and provide these links solely for the convenience and information of our visitors. You access such linked Websites at your own risk. These websites are not subject to this Privacy Policy. You should check the privacy policies, if any, of those individual websites to see how the operators of those third-party websites will utilize your personal information. In addition, these websites may contain a link to Websites of our affiliates. The websites of our affiliates are not subject to this Privacy Policy, and you should check their individual privacy policies to see how the operators of such websites will utilize your personal information.

Our Email Policy
We fully comply with international laws regarding SPAM. You can always opt out of further email correspondence from us. We agree that we will not sell, rent, or trade your email address to any unaffiliated third-party without your permission.

Privacy Policy Updates
We reserve the right to modify this Privacy Policy at any time. You should review this Privacy Policy frequently. If we make material changes to this policy, we may notify you on our Website, by a blog post, by email, or by any method we determine. The method we chose is at our sole discretion. We will also change the "Updated" date at the beginning of this Privacy Policy. Any changes we make to our Privacy Policy are effective as of this Updated date and replace any prior Privacy Policies.

Questions or Feedback
Swelleye welcomes your questions and feedback. If you have any questions or feedback about our Privacy Practices or this Policy, or have suggestions on how we can better serve you and the surfing community, please feel free to contact us .

Swelleye.com Terms and Conditions

Created : April 21, 2017
Updated : March 22, 2018

Welcome to swelleye.com, brought to you by Swelleye, Ltd. (台灣哪衝浪有限公司), a registered limited liability company located in Taipei, Taiwan.

Please take time to read our terms and conditions. By subscribing to swelleye.com, you agree to the following terms and conditions.

Swelleye reserves the right to modify these conditions at any time. Modifying these terms and conditions becomes effective as soon as this page is modified. It is the user's responsibility to check this page for modifications.

Swelleye's webpages are under continued development. Swelleye reserves the right to change these pages, their content, features, cam locations, video availability, video player technology, and layout without notice. By subscribing to swelleye.com, the user agrees to these conditions.

User Fees and Payment
By subscribing to swelleye.com, you agree to pay for all subscription fees and charges incurred. These fees will be automatically billed to your credit card selected during the signup process. The swelleye.com page will display the expiry date of your subscription along with a renew subscription option. If you wish to cancel your subscription to swelleye.com, please contact us via email: subscriptions (at) swelleye (dot) com

Subscription Pricing

• Monthly: NTD$175 per month (including tax)

• Yearly: NTD$145 per month (including tax), billed NT$1,750 once a year

Single User
Only one individual may access "Swelleye PRO" Subscription Service at the same time using the same user name or password, unless otherwise agreed to by Swelleye. This Agreement is personal to you, and you may not assign your usage rights to anyone. Swelleye.com employs software to alert multiple usage violations of single "Swelleye PRO" accounts. Sharing an account will result in the immediate termination, without notice, of your "Swelleye PRO" Subscription Service.

You can access your "Swelleye PRO" Subscription Service on as many supported devices as you please, but you can only stream to one device at a time. If you have further questions, please contact us via email: subscriptions (at) swelleye (dot) com

Surf Camera Location
We reserve the right to change, without notice, the location of cameras.

Swelleye.com Video / Availability
Live Streaming Video feeds are uploaded based on availability of these video feeds. Swelleye surf cams are located at isolated beach communities. Video will be available daily, unless affected by poor broadband connection, power outage, telephone line outage, or poor local weather conditions.

Swelleye.com Video / Required Video Player
The Swelleye video player is a lightweight HTML5 player that uses Apple HLS to play streams on any browser and any device. It also provides Flash playback as a fallback for older browsers. It is the user's responsibility to have the appropriate, updated software to view swelleye.com video.

Copyright and Limitations on Use
All swelleye.com content is the property of Swelleye and is protected by Copyright. You may not use, distribute, modify, transmit, reproduce, broadcast, license, transfer, sell, display, or create derivative works from the content on swelleye.com, in any way, without the prior written consent of Swelleye. You may not post the Content for any public or commercial use.

Trademarks
The marks and designs associated with any marks on the website are trademarks and/or service marks of Swelleye or its licensors. ALL RIGHTS RESERVED. Any use of trademarks, service marks, product names and company names or logos, including the reproduction, modification, distribution or republication of same without the prior written permission of Swelleye is strictly prohibited. Other trademarks, service marks, trade names and company logos referenced are the property of their respective owners.

User Privacy
We respect the privacy of our users and are committed to protecting the personal information that you share with us. We have established a Privacy Policy to describe our policies and practices with respect to the information that we collect from our users. Please view our Privacy Policy , or feel free to contact us for more information.

Feedback
Swelleye welcomes your comments and feedback. If you have any questions or comments about our policies, or have suggestions on how we can better serve you and the surfing community, please feel free to contact us .

Swelleye.com Refund Policy

Created : April 21, 2017
Updated : October 28, 2017

If you would like to inquire about receiving a refund and cancelling your account, believe that you have been mistakenly billed or double-billed, or have any questions about a charge from Swelleye, please follow these steps:

1) Submit an e-mail request to support (at) swelleye (dot) com, with the subject: Billing Assistance

2) Include the following information:

• Name on Account

• Email Address on Account

• Form of payment billed (Visa, MasterCard, etc)

• Last 4 digits on Credit Card billed

• Most Recent Date billed

3) Any other relevant information can expedite the process of receiving your refund (example: a screenshot of your bank statement with the charge or a copy of your email receipt).

* If you cancel the auto-renewal on your account, this does not generate a refund. Refunds must be requested directly from Support at support (at) swelleye (dot) com

Host a Surf Cam

Help Taiwan's surfers "See the surf first!" Join Swelleye's growing surf cam network and receive special benefits as a Swelleye Surf Cam Host.

Why host a Swelleye Surf Cam?

Swelleye is Taiwan's original and largest network of live-streaming surf cams. We help surfers find more waves, save more gas, and help improve Taiwan's environment!

We donate at least 3% of our net profits, as well as our time, towards the education and improvement of Taiwan’s environment.

When you host a Swelleye surf cam, you also support a beautiful, healthy, and sustainable Taiwan.

Interested in hosting a Swelleye Surf Cam?

Benefits to you and/or your business:

 Free Advertising for your website, business, or vacation rental. We place a 125 x 125 pixel ad on the website, free of charge.

 Free Internet Cable. We pay for your high-speed internet cable.

 Our skilled camera team will ensure a quick and painless installation of one of our cameras. All maintenance and associated costs will be covered by Swelleye, and you can relax knowing that your property is more secure with one of our cameras onsite.

Business Listing

If you would like to list your surf-related business, update your current business listing, or remove your current business listing, please fill out the form below.

All listings on swelleye.com are free, and include your own business page with your business information, services, website links, photos, videos, and map location. You can review a sample business listing here .

Contact Us

Swelleye strives to provide the best service possible. This can only be achieved through good communication and excellent support. We welcome any questions or feedback you may have, and we look forward to helping you. We also appreciate any suggestions you may have to make swelleye.com better. We are here to serve you, so please feel free to contact us anytime. Thank you.

Swelleye, Ltd. 台灣哪衝浪有限公司
Tax ID# 43776761
11F, No. 57-8, Lane 451, Section 6, Nanjing East Road, Songshan District, Taipei City, 105

Phone: (09) 8114-8894
Email: support (at) swelleye (dot) com

Some of our awesome sponsors: